testimonials
"well done is better than well said" - Benjamin Franklin
change management
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"John demonstrated an ability to communicate with different levels of people from senior staff to front line diners and those who served them,
supporting key players who were able to take a leadership role. John’s enthusiasm, careful measurement of progress and willingness to make the change happen provided the framework of success. Within three months the daily cost savings we accrued from the contract were significantly higher than our budgeting envisaged." |
Stewart Baillie Consulting, specialising in procurement, asset management, and shared services design and implementation. (Grant Thornton.) Previously Director of Shared Services New Zealand Defence Force, with the rank of Air Commodore
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food service design
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"John quickly became a trusted advisor whose extensive knowledge proved a great resource for me. John challenged the architects and kitchen designers and devised a radical supermarket-like solution with multiple pick-up and pay points well away from the egress points of the stand. The concept worked incredibly well with queuing and therefore sales improving dramatically. We built a strong practical relationship based on supporting front-line people excelling at serving customers better."
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Bryn McGoldrick National Business Development Manager at SIXT, previously Corporate Sales Manager, FleetPartners, UDC finance, Australasian CEO of Thrifty Car Rentals, CEO Basket Ball New Zealand , CEO Jade Stadium Limited Christchurch
Bryn Studied at the Institute for Strategic Leadership |
service development
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"From the start John engaged with staff and students readily through a collaborative process in order to determine the nature of student preferences and attitudes.
John has the rare ability in a food service professional to be able to relate to everybody, be it one of the on-site catering staff, a board member, a parent or teacher. My experience is shared by others, as John has enhanced the catering facilities and culture of many schools and organisations." |
Jonathan Hensman Director/Mentor i education sector. Extensive experience as a CEO/Headmaster in two highly respected independent schools in Australia and NZ. Currently Non Executive Director Fraser Coast Anglican College Council as Chairman and at Activ8, a Holiday Sport program, based in Brisbane.
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governance
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"John has been at the forefront of ensuring that the "food service sector” of the hospitality industry in New Zealand have well-trained professionally qualified staff chefs and managers, in his role as a director of the Hospitality Standards Institute (HSI).
John’s contribution as a director of the HSI over a 14 year period, in various governance roles, has prepared him well for further governance opportunities for which he is highly suited. " |
Bruce Robertson Chief Executive Officer Hospitality New Zealand, Board Member ServiceIQ, previously member of The industry Training Federation and Chair of the Hospitality Standards Institute.
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